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Contact Us

As-salamu alaykum! We're here to help and support the Ummah. Whether you have questions about our services, need technical assistance, or want to provide feedback, our team at Ummah Connect is ready to serve you.

Send Us a Message

Fill out the form below and we'll get back to you as soon as possible.

General Support

Email:

support@ummahconnect.io

For general inquiries, account questions, and platform guidance

Response Time:

Within 24-48 hours (excluding Fridays and Islamic holidays)

Technical Support

Email:

tech@ummahconnect.io

For technical issues, bugs, app problems, or website errors

Office Address

Ummah Connect
Dubai, United Arab Emirates

Before You Contact Us

Please check our FAQ page and Help Center for quick answers to common questions. You might find the solution you're looking for immediately, in sha Allah!

Your Feedback Matters

We continuously strive to improve Ummah Connect to better serve the Muslim community. Your suggestions and feedback help us grow. JazakAllahu khayran for taking the time to share your thoughts!

🕌 Platform Hours

Our support team operates Sunday through Thursday, with reduced hours on Fridays. We observe major Islamic holidays. During Ramadan, our response times may be slightly longer as team members fulfill their religious obligations.

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"And whoever seeks knowledge, Allah makes easy for him the path to Paradise"