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UmmahConnect Community Guidelines

Our Purpose

UmmahConnect exists to connect the Muslim Ummah through beneficial, halal, and ethical services. We aim to create a safe, respectful, and trustworthy environment grounded in Islamic values, professionalism, and mutual respect. All users — buyers, sellers, and visitors — are expected to uphold these principles.

  1. Islamic Conduct & Respect (Adab)

    All interactions on UmmahConnect must reflect good character (akhlaq).

    You must:

    • Speak respectfully and kindly to others
    • Avoid insults, mockery, sarcasm, or abusive language
    • Avoid backbiting (ghībah), slander, or spreading rumors
    • Respect differences of opinion within Islamic boundaries

    Harassment, intimidation, or degrading speech will not be tolerated.

  2. Halal & Ethical Services Only

    All services offered on UmmahConnect must be halal and ethical.

    The following are strictly prohibited:

    • Haram services (e.g. magic, fortune-telling, black magic, astrology)
    • Deceptive or fraudulent services
    • Promotion of riba, gambling, pornography, drugs, or illegal activities
    • Impersonation of scholars, professionals, or organizations

    If a service contradicts Islamic principles, it may be removed without notice.

  3. Honesty & Transparency

    Trust is the foundation of UmmahConnect.

    Users must:

    • Accurately describe their services and qualifications
    • Deliver services as promised
    • Communicate clearly and honestly
    • Avoid misleading claims or guarantees

    False claims, exaggeration, or misrepresentation may lead to account suspension.

  4. Professional Conduct

    All users are expected to act professionally.

    This includes:

    • Respecting agreed timelines
    • Clear and polite communication
    • Fair dispute handling
    • No pressure, manipulation, or guilt-based selling

    Disagreements should be handled calmly and respectfully.

  5. Privacy & Boundaries

    Users must respect personal and private boundaries.

    You must not:

    • Share private conversations without consent
    • Request unnecessary personal information
    • Harass users outside the platform
    • Attempt to bypass UmmahConnect's systems for personal gain
  6. No Hate, Extremism, or Sectarian Abuse

    UmmahConnect is for the entire Muslim Ummah.

    We do not allow:

    • Hate speech of any kind
    • Sectarian attacks or inflammatory religious arguments
    • Political extremism or incitement to violence
    • Racism, nationalism, or tribalism

    Differences should be discussed with wisdom (ḥikmah) and respect.

  7. No Scams or Platform Abuse

    The following are prohibited:

    • Scamming or attempting to defraud users
    • Fake reviews or ratings
    • Manipulating the system
    • Circumventing fees or payments
    • Creating multiple accounts to deceive others

    Such actions may result in permanent removal.

  8. Content Standards

    All content (profiles, services, messages, media) must:

    • Be appropriate and modest
    • Avoid explicit, vulgar, or offensive material
    • Avoid misleading religious claims
    • Be relevant to the service offered

    UmmahConnect reserves the right to remove content that violates these standards.

  9. Reporting & Enforcement

    Users are encouraged to report:

    • Misconduct
    • Haram services
    • Abuse or scams
    • Violations of these guidelines

    We may take action including:

    • Content removal
    • Warnings
    • Temporary suspension
    • Permanent account termination

    Decisions are made to protect the Ummah and platform integrity.

  10. Final Principle

    "The believer is one from whom people's lives and wealth are safe."

    By using UmmahConnect, you agree to uphold:

    • Trust (Amānah)
    • Sincerity (Ikhlāṣ)
    • Justice (ʿAdl)
    • Excellence (Iḥsān)

May Allah place barakah in this platform and make it a means of benefit for the Ummah.

Ameen

Questions or Concerns?

If you have questions about these guidelines or need to report a violation, please contact us at safety@ummahconnect.io. For general support, visit our Help Center or Contact Us.

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